Frequently Asked Questions

The affiliate program is a referral based commission program that uses a personal link, assigned to you upon registration to track customer orders placed through your link.  Once the customer clicks on your link, a cookie will be placed on their system that will associate them with you.  This cookie will remain active on their system for 7 days so even if they do not place the order right away, you will still receive credit for the order as long as it is placed within 7 days of the click-through to our site. Affiliate commissions will be reviewed on a quarterly payment and any commission credits due will be sent to you via PayPal.

You receive 15% of all retail priced product sold under your affiliate link and 5% for all wholesale priced product (wholesale order adjustments will be updated in your account upon review before payouts).  commissions are not earned for personal orders placed through your affiliate link, or for any purchases made by existing, repeat wholesale customers or YTU Teachers.  

Please note that Tune Up Fitness does retain the right to modify the program and/or commission structure at any time, with or without notice.  Any changes to the program will be updated on our website.

To register as an affiliate, please visit the affiliate page on our website by clicking here. For more information on our affiliate program.  Please click on the links below for more information.
How to Create Your Affiliate Account – click here
Navigating Your Affiliate Dashboard – click here

After you have logged in. Click on 'My Dashboard', then on the right side click on 'At Home Control Center' and then click on 'At Home Program Manager'. From there you have full control and can perform the following modifications:

• Add DVDs to your next Shipment
• Skip DVDs and move Up to the next Level
• Move Down a Level (do this by adding the DVD you want to your next shipment, then remove the one you don't want). The system will then begin your monthly shipments starting from the earliest DVD in the program.
• Update Billing Information (this information gets sent directly to the secure Payment Gateway Authorize.net and is not stored in our system)
• Update Shipping Information
• Change your shipping frequency
• Put your program on "Hold" or Cancel your program

If you have any questions about performing any of these functions, please email us directly at [email protected] or call the office at 818-760-2045.

These features are no longer part of the YTU At Home Program as we found that there was a much stronger desire from participants to have full capability to control their program in terms of what DVDs they get each month, how often they get them, being able to put the program on hold and restart again, etc... so we built out a platform to allow for that functionality. The other thing we noticed is that there were very few members who utilized any of the tools such as the Diary/Scheduler or teleconferences, so we replaced that functionality with these self-management functions. We appreciate your interest in the YTU At Home program and if you ever have any questions about your practice or the program in general, we’re always here to help, simply use the Contact Us page and we'll get right back to you.

The Yoga Tune Up® At Home Program is a series of Yoga Tune Up® based workouts that are delivered to your doorstep each month on DVD. For more on Yoga tune Up® at home, go here.

Practice 3 times per week at minimum, up to 6 times per week. You can also practice your At Home Program routines once in the morning and once at night to start and end your day feeling balanced. Therapy Ball routines can be practiced daily.

Every person's practice is impacted by their own indigenous structure. Flexibility is a function of healthy muscles and connective tissues in addition to the amount of movement one experiences at the joints. Because of our genetic dispositions, all of our bones and joint space differ from person to person. It is more important to pay attention to what you are feeling as opposed to what a pose looks like. For pose specific information, you can always ask questions in the Forums or on Teleconferences as that is a key purpose of those support functions.

You may need to put a little more effort into both the stretch and strength components in every pose. Take your time as you practice so that you can discover where your end ranges of motion are and try to create stability at these end ranges. You can also ask questions about your poses and practice in the Forums or on Teleconferences. You may also want to consider purchasing a personal consultation with one of our Yoga Tune Up? Trainers (see products page for details) to go over specific exercises/issues.

Absolutely. When you first begin practicing, sometimes you can become so exhausted that your body may need to just "let go" and fall asleep. When you first begin practicing, the body is often not able to distinguish the difference between deep conscious relaxation (Savasana) and sleeping. Practicing Savasana often will eventually teach your body how to better enter states of sedation and meditation without falling asleep. This is great conditioning for your nervous system and your general state of.

Not all of the videos are appropriate during pregnancy. We highly recommend that you consult your doctor before starting any new exercise program while pregnant. Next we suggest that you consider beginning your program as part of your post-partum recovery. Please check back for our Prenatal Yoga Tune Up? series coming soon!

Possibly. You should consult with your physician to find out exactly what he meant before you start any physical exercise program. Many doctors, Physical Therapists, Chiropractors and other health care professionals strongly endorse the proven therapeutic techniques in Yoga Tune Up.

If you have ANY pre-existing medical conditions, you should discuss your specific condition with your doctor PRIOR to doing any exercise program, including Yoga Tune Up?

If you have a serious allergy to latex we recommend you not use the Therapy Balls as they are made of a natural latex rubber. If you have a mild allergy to latex you could most likely use them as long as they are not in direct contact with your skin, but rather used with a layer of clothing between you and your skin. As with any medical condition, however, we highly recommend you consult with your doctor before use. 

Unused tissues often provide pain signals as their first layer of resistance towards change. Be persistent and the pain will diminish over time. You may also be sore after the first initial practices as your body is learning to adapt to the new healthy stresses being placed on it by your routines. Technically this is called "adaptation." If you are not used to exercising in this way, your body has already adapted to another way of existing, give this practice time so that you adapt and evolve into new, healthier living patterns! However, if the pain continues, we recommend you see your doctor to be sure there is not an underlying issue.

Typically, there is no reason to be alarmed, simply back off of the stretch and allow the circulation of nerve impulses to flood back into the tissues. Numbness occurs when the neural fascia surrounding a nerve is overstretched and begins to act like a suture around the nerve. This can stop the consistent flow of nerve impulses flowing through the nerve and the area associated with that nerve will lose sensation. It's as if the affected nerve was being strangled by its own connective tissue's sheath. However, if the numbness continues, we recommend you see your doctor to be sure there is not an underlying issue.

Good pain is a "comfortable level of discomfort." This means going to a perceived end range within your body, without pushing beyond that edge. Generally our elastic connective tissues need some time and more heat to build up before they will yield to the deeper stretch and, ultimately, to a new end range. If you push beyond that edge too quickly, it is likely you may tear something. This may feel like searing heat or perhaps an internal electrical explosion. This is an important signal to stop what you are doing and immediately apply ice.

Yes, we ship our products internationally. Please note that shipping costs do not include any custom clearance fees or applicable country taxes, except for Canada.  All purchases shipping to Canada will ship from within Canada and show the full Landed Cost in USD, there will be applicable conversion rates on your credit card statement.

Additionally, many of our products are sold by online retailers in other countries.

• For the UK,  Stress No More has Therapy Ball products and DVDs.
• For Australia, Wodnut sells Therapy Ball products and DVDs.
• For Canada, all Products purchased on the YTU website will ship from within Canada and the final landed cost is shown at checkout in USD

Yes, our DVDs play internationally as the region is set to "all regions".

Yes, Tune Up Fitness does currently allow for the resale of its product both in brick and mortar retail and online. You can find Wholesale Pricing and Quantity Minimums here. A Minimum Resale Price (“MRP) Policy does currently apply to all Online Resellers. Please review the MRP here.
 
What Products fall under the Minimum Resale Price (“MRP”) Policy and what is the Pricing Policy?
 
The recommended resale price for each TUFW product is the MSRP outlined on the yogatuneup.com website at www.tuneupfitness.com/shop/wholesale.  If it is sold on Amazon and is a PRIME eligible product or the product includes FREE SHIPPING, the sale price must be at least 10% above the MSRP for any Assembled Kit Product (Treat While You Train Kit and Massage Therapy Kit) and at least 25% above MSRP for any individual Therapy Ball product (YTU Therapy Ball Pair in Tote, Therapy Ball PLUS in Tote, ALPHA Ball, ALPHA TWIN Set in Tote, Coregeous Ball). The Roll Model Starter Kit may not be sold by any online reseller without the expressed written permission by TUFW. Please go here for full MRP details.

- Wholesale orders for all products must be reviewed immediately upon receipt.  If you have any concerns with the product or the shipment, you must notify our office within 7 days of receipt of the shipment.  We will not be able to honor any returns or refunds after this time.

- Therapy Balls & Kits - These items may be returned within 30 Days from date of purchase and must be in "Like New" condition. For kits, the DVD or CD product may not have been opened and must be fully sealed and all hang-tags must still be on the tote for any ball product. Any artwork, logos and/or imprints on a Therapy Ball product must remain fully intact and visible with no wear. Refund is for the physical items returned only. Original shipping will not be refunded.

- Online Videos - The cost of these items are non-refundable. Viewing video material on the site requires broadband access. Please be sure to test your system's ability to play video prior making a purchase.

- At Home Program DVDs - You may cancel your program within two weeks of receiving your first set of DVDs and upon receipt of your returned product, you will be credited the "Package Price" of your first DVD set plus any applicable sales tax. Shipping costs will not be refunded. Should you cancel after the first two weeks or within two weeks from your next billing cycle, you will be sent and billed for your next month's program which is non-refundable.

- Physical DVDs & CDs - These items may be returned within 30 Days from date of purchase ONLY if they have not been opened and are fully sealed in their original packaging. Refund is for the physical items returned only. Original shipping will not be refunded.

You must notify the office of your desire to return a product by emailing [email protected] Please return your product using a traceable shipping option so that your return can be verified.

We unfortunately can not accept returns or provide refunds from third party purchases. If you purchased your product from another retailer, please contact that retailer for assistance.

The QuickFix Rx Micro-Region routines are designed to be both a therapeutic sequence when you are having issues with an area, or conversely, it can be used as a preventative to avoid issues in the target area. So the routines are for both healthy bodies and those with complaints. Either way, they should be practiced at least 3 times per week, with a maximum of six times per week. Think of the micro-regions like flossing your teeth, each area of your body needs as much attention as each nook and cranny of your teeth. When you go without flossing, your gums are sure to bleed; go without your micro-region routines and you are neglecting an important part of a healthy maintenance routine.

Ideally the  ball routines are done once per and you should rotate the areas. It is not recommended to do any one area  more than twice a day (once in the morning, and once in the evening.) These are very powerful and specific, so the time in between your ball-o-ssage is valuable time for your tissues to adapt to their new length and the abundant circulation that comes from the routines. You can definitely "overdo it" with the balls, and may end up bruising, over- stretching or irritating yourself  from going too hard, too deep, or too much.

There is a visual guide included with each of the routines to assist you with placement. If you are still having trouble, you can ask your specific question in the "Therapy Ball Forum" (if you find that it's not already answered in there of course). And for more detailed guidance join us on a monthly "Teleconferences" where one of our skilled Yoga Tune Up® Teachers can answer more specific questions about ball placement and your specific issue.

It can be very helpful to use the balls before practice as they quickly increase circulation in tissues that may be stagnant, knotty, and uncooperative. Once the balls have worked their magic of gripping at your skin, grabbing at clumpy layers of fascia and muscle, and rubbing you out like pizza dough, you will be able to experience all of your Yoga Tune Up® exercises more deeply and directly. Often, just doing poses is not enough, we need to actually address the physical barriers within our tissue to get fresh blood and nutrients circulating and saturating our tissues so they they will function optimally when we do exercise.
On the flip side...it feels fantastic to "punctuate" the end of a practice session with the relaxation you get from using the balls. Using the balls after you practice assures that every last nook and cranny of your body is buzzing and contacted from inside out.
So really it's up to you. ROLL ON!

Along with advanced training on biomechanics and physiology, once successfully passing the final exam/audition, you will be certified at the level of training you are taking. This provides you with the ability to teach your own Yoga Tune Up® classes. Each level of training provides very specific templates to jump start your own classes and workshops.

Prospective trainees should have a sincere interest in the body and a long history of some form of physical practice (such as Yoga, Pilates, Dance, Martial Arts, Personal Training, etc.). Many students of the Teacher Training take the training to further enhance their knowledge of anatomy, physiology and body movement and not to teach Yoga Tune Up® and this is welcomed.

Yes, this training will deepen your understanding of the body, biomechanics and give you tools towards stepping into the role of a teacher if that is your goal, or simply deepen your knowledge as a student or practitioner of any physical movement practice.

To teach Yoga Tune Up® in a Yoga Studio environment you will need to have advanced working knowledge of Yoga poses and their names. If you teach other fitness formats, your Yoga Tune Up® training will help expand your teaching skills within those other modalities.

Prospective Yoga teachers find that they are much more prepared to teach Yoga Tune Up® if they are currently a certified Yoga teacher, or proficient at another format, be it Pilates, Nia, dance, or other fitness modalities. The training is geared towards teachers and fitness professionals, but there are always some advanced/longtime students ready to take the plunge into teaching in these trainings. A 200 hour Yoga Teacher Training course is not a pre-requisite nor is being a Yoga Teacher. We expect all applicants to have a sincere interest in the body, and a long history of some form of physical practice. Finishing the training is not a guarantee that they will be able to teach, as trainees must also perform well during their final evaluation (teaching a class) and a written exam. If you do pass, and get certified as a Level 1 Yoga Tune Up® Teacher, you may absolutely go out and teach or incorporate this work into your existing teaching format.

Depending on the specific training contact hours can range from 6 to 40 hours of "in class" time. Many trainings, especially if they are certification trainings also include homework and out of class hours. For example the YTU Level 1 Certification training is about 42 classroom hours but is considered a 70 hour training with the work that needs to be done outside of classroom contact hours.

No. All Trainings are individual modules and no pre-requisites apply.

There are currently 8 modules to be a Yoga Tune Up® "Integrated" Teacher, the basic level of certification, the modules for the "Integrated" certificate, include a 40 hour Level 1 Training, which prepares teachers to teach 1 to 1.5 hour classes and privates; a 20 hour Hips Immersion Training, which deepens anatomy studies, injury scenarios and prepares for workshop teaching; a 20 hour Shoulders Immersion Training, which furthers anatomy studies, injury scenarios and prepares for workshop teaching; and another 20 hour Core Immersion module which is mostly experiential, focusing on developing a profoundly connected abdominal core both physically and emotionally. All teachers who complete this initial 100 hours of training are eligible to be considered for the Yoga Tune Up® Masters program which prepares them to lead teacher trainings and retreats.

In summary:

Yoga Tune Up® Integrated Certification (120 hours)

• Level 1- 40 hours
• Hips Immersion -20 hours
• Shoulders Immersion - 20 hours
• Core Immersion- 20 hours
• Breath & Bliss – 20 hours
• YTU Integrated Embodied Anatomy - 20 hours
• TRMM: The Science of Rolling – 8 hours
• TRMM: Ball Sequencing & Innovation – 8 hours

Completing a YTU Level 1 Certification Training does not qualify you to become a certified YTU Teacher.  Becoming a certified and licensed YTU Teacher is based on a combination of the following: completing all in-class hours, how well the material is retained and re-presented during in-class presentations, timely completion of homework, results of the final exam, and a student’s ability to honor the material, rules and policies set within the framework of the training.

You must pass an in-class evaluation and a post-training test. If you pass, you are eligible for licensing. There is a $150 annual license fee upon certification which includes a host of support elements for you once you receive your license and become certified. Once licensed and certified, you may begin teaching privates, classes and workshops that are branded as Yoga Tune Up®. The licensing process can take as little as one week to one month, depending on your submission of the post-training test.

Yoga Tune Up® teachers have a home at Equinox Fitness clubs nationwide teaching both Yoga Tune Up® and Tune It Up: Conscious Conditioning. Yoga Tune Up® classes are also welcome at Yoga studios and retreat centers worldwide. Teachers can also teach classes to corporations, businesses, festivals, volunteer, colleges, park districts, privately, and so on. The possibilities are endless and upon becoming a licensed Yoga Tune Up® instructor, you will be given support, suggestions and referrals to outlets that seek YTU teachers and courses.

Yoga Tune Up® Immersions/Level 1 Teacher Training/Therapy Ball Practitioner & Integrated Embodied Anatomy Trainings, are considered continuing education credits for Yoga Alliance.  They do not count toward a 200 or 300 Hour Teacher Training unless it is a part of the training curriculum.

This is a great way to familiarize yourself with this work in advance. Jill has produced and starred in over 40 DVD's, many of which are available through www.tuneupfitness.com or Amazon, including her critically acclaimed series by Pranamaya:

1) Yoga Link: Hip Helpers
2) Yoga Link: Core Integration
3) Yoga Link: Shoulder Shape Up

As well as the GAIAM release at Target worldwide Yoga for Weight Loss
You can also see Jill discuss Yoga Tune Up? in a video and written interview at Yogamates.com

Video: http://www.yogamates.com/tv/?v=8EURYDNCXZ23L
Interview: http://www.yogamates.com/teachers/interviews/5/

You can download an application from the main Teacher Training Page. Scroll down to the individual training you would like an application for and click "download application." You can get to that page by clicking here.

ALL TRAININGS REQUIRE: Andrew Biel, Trail Guide to the Body, 4th edition:  http://amzn.to/1mSnWA2 and The Roll Model: A Step-by-Step Guide to Erase Pain, Improve Mobility, and Live Better in Your Body by Jill Miller - at Amazon.com or barnesandnoble.com

SUGGESTED MATERIALS FOR ALL OTHER YTU TRAININGS:

RECOMMENDED for Level 1 Certification:

• The Key Muscles of Hatha Yoga, Ray Long  http://amzn.to/1nzDuvc
• A Handbook on the Physiology of Yogasana, by Mel Robin http://amzn.to/1fKvGz9
• 3 DVD Set of Jill Miller’s Hip Helpers, Shoulder Shape Up & Core Integration http://amzn.to/1k5MgKT

RECOMMENDED for Integrated Embodied Anatomy:

• The Key Muscles of Hatha Yoga, Ray Long  http://amzn.to/1nzDuvc
• A Handbook on the Physiology of Yogasana, by Mel Robin http://amzn.to/1fKvGz9

RECOMMENDED for Therapy Ball Practitioner Training

• Fascia by Mark Lindsay  http://amzn.to/1rG4Nn0
• Fascia, The Tensional Network of the Body  http://amzn.to/1hITAPH
• The Muscle and Bone Palpation Manual by Joe Muscolino  http://amzn.to/1hITKqg

RECOMMENDED for Core Immersion

• The Second Brain by Michael Gershon http://amzn.to/1ry48Cd

RECOMMENDED for Breath and Bliss Immersion

• A Handbook on the Physiology of Yogasana, by Mel Robin http://amzn.to/1fKvGz9

*Please see note at the bottom of this section related to Trainings held at YogaWorks as their cancellation policy differs from what is outlined below.

​YTU Level 1 Certification:
- All cancellations must be made at least 30 days prior to the start of the scheduled event and are subject to a $100 processing fee.
- There are no refunds for cancellations less than 30 days prior to the training (or on day 1 of the training); however, money is transferable to a future Yoga Tune Up® hosted training less the processing fee and/or any materials fees paid. *Yoga Tune Up® will honor your credit to be used toward another Yoga Tune Up® Training of equal or lesser value within 1 year of original training only.
- Once day #2 of the training has commenced no refund or credit will be issued.

Therapy Ball Training:
- All cancellations must be made at least 7 days prior to the start of the scheduled event and are subject to a $25 processing fee.
- There are no refunds for cancellations less than 7 days prior to the training (or on day 1 of the training); however, money is transferable to a future Yoga Tune Up® hosted training less the processing fee and/or any materials fees paid. *Yoga Tune Up® will honor your credit to be used toward another Yoga Tune Up® Training of equal or lesser value within 1 year of original training only.

Immersions & Anatomy:
- All cancellations must be made at least 7 days prior to the start of the scheduled event and are subject to a $50 processing fee.
- There are no refunds for cancellations less than 7 days prior to the training (or on day 1 of the training); however, money is transferable to a future Yoga Tune Up® hosted training less the processing fee and/or any materials fees paid. *Yoga Tune Up® will honor your credit to be used toward another Yoga Tune Up® Training of equal or lesser value within 1 year of original training only.
- Once day #2 of the training has commenced no refund or credit will be issued.

*YogaWorks does not provide any refunds on Trainings held at their studios. Cancellation of any YTU Training at YogaWorks will be issued by YW as a CREDIT toward any event held at that specific YW studio.

**Cancellation policies are subject to change based upon the host studio’s cancellation policies - please ask the host studio for their specific cancellation policy prior to registration.
* If a credit is provided, those credits would not be applicable towards any trainings or programs at Kripalu. 

Upon purchasing your Correspondence Course, you will receive an email with login information with your Test.com account, which is where you will find The Roll Model® or Treat While You Train® Correspondence Course Exam. You will also be able to access your test directly by logging in to www.tuneupfitness.com and clicking on the link for the test on your dashboard. You have 30 days to complete your exam once you start the test, and you may stop and start as needed within that 30-day period. You will need to score 90% or better on the test to pass and be awarded the CEU’s. If you do not receive a passing score on the first attempt, you may retake the test up to three times. Each time you restart the test, you have a new 30 day window to complete it. If you do not complete your test within the 30-day window, upon your next login, the test will automatically reset to the first question and you will loose any previously answered questions. Once you’ve received a passing score, a certificate will be emailed to you.

Roll Model Method Practitioners can teach Roll Model Method workshops & classes.  Only Yoga Tune Up® Teachers can teach Yoga Tune Up® classes, workshops or Teacher Trainings. 

• Roll Model® Method Trainings are taught and evaluated by Yoga Tune Up® Teacher Trainers who are also Roll Model® Method Practitioners.

YTU Teachers are able to post a full bio on the YTU website and list their classes & workshops, which are searchable by location. Roll Model® Method Practitioners are listed on the Roll Model Website with a link through to their personal (site if applicable), but classes and workshops are not listed.

• Yoga Tune Up® Teachers who are also Roll Model® Method Practitioners will also have a designated Roll Model® Method insignia on their yogatuneup.com listing
•  Roll Model® Method Practitioners who are also Yoga Tune Up® Teachers will also have a designated Yoga Tune Up® Teacher insignia on the Roll Model Website listing

The annual license fee for a Yoga Tune Up Teacher is $150.00 and each year there is a Continuing Education requirement.  The Roll Model Method annual license and retest fee is $50; this fee is waived for licensed YTU Teachers.

• The Roll Model® Method is a soft-tissue conditioning, self-care fitness format that uses the various Roll Model® Therapy Balls for self-myofascial release (self-massage). This may include breath work, CheckIn and ReCheck, elements of alignment, anatomy instruction and mental awareness (such as conscious relaxation/meditation). 
• Yoga Tune Up® is a self-care fitness format that includes all of the elements above (although it may or may not include Roll Model® Therapy Ball work), however it also includes dynamic and static range of motion exercises to target the body’s blind spots to improve proprioception (body sense), interoception (physiological listening) and motor control (performance). This format utilizes unique exercises that educate each practitioner about their body biomechanics and their personal relationship to how they use their body on a daily basis. Mindset work surrounds and infuses each YTU lesson so that subtle and gross awareness evolve to help every practitioner live better in their body.

• As a certified Roll Model® Method Practitioner you can utilize the Roll Model® name and branding within your class and workshop titles and descriptions, and can call yourself a certified Roll Model® Method Practitioner in bio material and with private clients. 
• You are recognized as having gone through the proper educational training and hands on skill drills, and proven to understand and apply the core fundamentals of The Roll Model® Method.
• You are listed on the Tune Up Fitness website as a Certified Roll Model® Method Practitioner which is searchable by area so that clients can find local teachers quickly
• You are authorized to use the Roll Model® Method logo to promote classes and workshops in your promotional materials

In order to become a Certified Roll Model Method Practitioner you must complete the following trainings and courses

• The Roll Model® Method – Science of Rolling (the final homework must be completed for this course)
• The Roll Model® Method – Ball Sequencing & Innovation
• The Roll Model® Method Correspondence Course

After successfully completing all three modules, there is a certification and license fee of $50.00 and an annual re-testing and renewal fee of $50. When a Roll Model Practitioner is up for annual renewal, they will need to take, and pass, an abbreviated version of the Roll Model Correspondence Course Test.

The ALPHA and PLUS have the same grippiness and pliability of the original YTU Therapy Balls but are simply larger and denser versions. Their size provides a different stimulus for your tissues but they can be used interchangeably with the original YTU Balls depending on your desired pressure. The larger balls grab a hold of more area at once, so it may actually minimize the trigger point specificity that some people prefer with our smaller YTU balls. The different sized balls give you multiple options all over your body or within any given area.
 
You will find that the ALPHA Balls are awesome on the chest and buttocks. The PLUS sized inside of the snug grip tote are perfect for rolling the back of the neck and creating maximum traction along the spine. Larger body types may prefer the PLUS and ALPHA over the originals, although the originals are important to access tight areas. We believe there's different tools for different body parts and different desired depths of pressure and these three different sizes give you the tools you'll need for a full body approach. Please do not use any of the Therapy Ball products directly on your abdomen, for abdominal massage, please use the Coregeous Ball.

The Roll Model® Therapy Balls (YTU OG's, PLUS, ALPHA) are made of a natural rubber and will oxidize if exposed to moisture or prolonged sunlight. They are designed to soften with use. Direct sunlight, overexposure to air and prolonged moisture will ultimately dry the natural rubber out and they will lose their grip. It is best to keep them in a bag or drawer when not being used, but never keep them in a bag with wet clothes or towels as the moisture will also affect the balls. To clean these therapy balls, wipe with a lightly damp cloth, then remove all moisture with a dry cloth until the ball has regained its grip. 

We recommend replacing your balls every 3-6 months based on use. The Therapy Balls, especially the Original sized balls, will break down and soften with use. This is a good thing as it’s great to have a pair of extra soft balls for soft tissue work directly on small bony areas (such as your wrists, elbow, ankles, and toe joints). It may however be too soft for larger areas where you want deeper pressure, so having a few pair around is all part of filling out the tool box.

The best way to keep your Therapy Balls clean is to wipe them gently with a lightly moist towel and then do another wipe with a dry towel to regain its grip. Never submerge the balls in water. If your Therapy Balls arrive and have a slight oily residue on them, this is normal. Simply wipe them down with a dry cloth to remove any excess oil. Should any of the oil end up on your mat or floor, any cleaning solution will wipe it clean.

The YTU Therapy Balls are made of a natural latex rubber. If you have a serious allergy to latex we recommend you not use the Therapy Balls. If you have a mild allergy to latex you could most likely use them as long as they are not in direct contact with your skin, but rather used with a layer of clothing between you and your skin. As with any medical condition, however, we highly recommend you consult with your doctor before use.

There are no phthalates (a PVC softener) in the solid Therapy Ball products (Original YTU, PLUS, ALPHA). Phthalates, in a non-detectable trace amount, less than the allowable .1 percent are used in the Coregeous ball, which has passed all tests from the manufacturer in accordance with CPSIA Section 106 and 108 as well as California Proposition 65. The trace amount of phthalates in the Coregeous Ball can cause the ball to adhere and possibly damage some varnished or lacquered wood furniture if left in contact for extended periods of time.

Unfortunately it is not a scent that is instantly "erasable." Our solid therapy balls are a natural rubber product that does have a scent, which fades over time with use just like a new car, new carpet, new sneakers.

The term Yoga Tune Up® Therapy balls refers specifically to the original YTU Therapy Balls. The Roll Model® Therapy Balls are all the various Therapy Balls used within The Roll Model® Method and YTU, i.e., the YTU Therapy Balls (OG’s), the Therapy Ball PLUS, the ALPHA Ball and the Coregeous® Ball. Collectively, these are The Roll Model Therapy Balls. 

Please make sure that you are logging in with the exact email address and password that you registered with. If the problem persists, please create a new password by clicking on in the login area. If you have not created a profile, you can simply re-register and if your email is not in our system it will allow you to create a profile with that email address. If this does not help, please click the link at the bottom of the Home Page and request technical support.

Simply log in and go to 'My Dashboard' and then to 'My Profile' where you can update all of your personal information.

Simply log in and go to 'My Dashboard' and then to 'My Profile' where you can update all of your personal information.

No and Yes. Upon registration, you can access one 5 Minute Quickfix "Micro-Region' video for FREE. As a registered member you can also access a weekly Pose Video for FREE. All other media on the site will need to be purchased.

Once you purchase a Quickfix Video, it is placed into your personal control panel area. Upon Login, click and then click where all of your purchased media will be available for you 24/7.

Please first confirm that it is not in your area which you would access by logging in, then clicking on and then on where all of your purchased media should be. If it is not there, or it is not playing, please (a) accept our apologies for this possible technical error, and then (b) go to at the bottom of any web page of the site. Please fill out the Inquiry form and choose under the inquiry pull down. We will need all of the information that is on that form in order to look up your account so please be sure to use the form. We will contact you within 24 hours and if the issue is a technical error on our part we will remedy the issue and provide you with a bonus video for any inconvenience this has caused.